BCS Practitioner Certificate MBPv6 Free Dumps

Jonnie Karnath2023-08-31T07:39:40+00:00

The BCS Practitioner Certificate in Modelling Business Processes MBPv6 exam is a crucial step towards advancing your career in business analysis. With the help of Certspots MBPv6 free dumps, you can prepare for the exam in a comprehensive and effective manner. These MBPv6 dumps provide thorough coverage of all topics, ensuring that you have a solid understanding of the material before you take the test. By using Certspots MBPv6 free dumps, you can feel confident in your test-taking abilities and increase your chances of passing the exam with flying colors.

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1. A new project has been commissioned within an organisation's finance department. The assigned business analyst has decided to produce a functional view model to help him understand the department's work-Modeling the functional view of the finance department is advantageous, as it does which of the following?

Clarities who reports to who in the finance department

Shows how the finance department interacts with other departments

Illustrates how processes work from beginning to end

Explains how the finance department reacts to external events

2. The owner of a shop is taking a telephone order from a customer for a new vacuum cleaner. He needs to take and confirm customer details in this ordering process. As part of this, he enters the customer details onto a system.

What does the entry of the customer’s name, address andcontact numberrepresent?

Event

Process

Step in a task

Task in process

3. What is NOT clear from the following fragment of a business process model?

The payment is required before the coffee is made.

The initiating business event is Order Coffee.

The cashier instructs the barista.

The barista gives the coffee to the customer

4. A company has the following issue to consider:

a) The way staff interact with customers

b) The image it wishes to portray

c) The price of competing products.

d) The margin that it aims to make.

Which of these SHOULD be reflected in its value proposition?

b and c

a and c

a and b

b and d

5. This is a three-task extract from a model of a ‘Fulfil Order’ process:

The steps in the Assemble Order’ task are listed below, in the wrong order:

a) Get correct quality of item(S)

b) Select suitable packing materials

c) For each item on pick list

d) Take items to packing table

e) Go to bin location

f) Print picklist

What is the CORRECT order of steps in the Assemble order’ task’?

f, c, e, a, d, b

c, a, f, e, b, d

b, f, e, a, d, c

f, e, a, c, b, d

6. 1.Below is a business process model for a goods ordering process:

What error has been made in this diagram?

The arrowed flow mine from Fulfil order should go to the end node ( the bull eye) not to the task received:

The arrowed flow line from Complete order should go to check stock availability not to the decision diamond.

The task’Complete order’s should be In only one swimlane, as tasks straddling two swim lanes are not permitted.

The task’ Cancel order’ should be rename Order cancelled as by this point in the process the order has been cancelled.

7. A trainee business analyst wishes to clarify what is meant by a task level description within

the business process hierarchy.

Which of thefollowing is a task level description?

The customer finds the products they want on the company's website and places an order

The organisation has an online channel, so customers can order directly from its website.

The order is fulfilled by the company's Logistics team based at its central warehouse

A Logistics team member uses a picking list to locate and pick each item on the order.

8. The following is an activity diagram of a trail company’s rules determining ticket type.

Two elements of the business rule shown are:

All travel before 10am is at Full Fare and only Standard Ticket are issued.

Off Peak tickets are issued for travel after 10am.

What is another element of this rule?

Rail card holders are always entitled to a Discounted off Peak fare.

During off Peak period, Rail card holders are entitled to a Discounted Standard fare.

During Off periods, Rail card holder are entitled to Discounted off Peak fare.

Rail card holders are always entitled to a Disconnected Standard fare.

9. When ordering goods from an online shop, a customer is given a choice of delivery methods. If the customer lives within certain qualifying locations, they can select same day delivery for an extra cost.

Request of location the customer can choose to have their order delivered to their home for a change of £2 select a weekend delivery to their home for £6, or choose to have their order delivered to a local store to collect, which is free.

Purchase of large products are dealt with by a separate delivery service, so customer are contacted once their order has been placed to arrange special delivery.

What are the input for the task select delivery type?

The customer's preferred delivery day and the customer's location

The customer's location and the customer's preferred delivery day

The products the customer has bought and the location of the local store

The products the customer has bought and the customer's location

10. A record company is implementing a new system to replace an existing legacy system. The project has challenging as the new system must be implemented before support for the existing system is withdrawn. The business users have been involved throughout the project and their confidence in the new system is high.

Which implementation approach is the LEAST appropriate in this situation?

Pilot

Phased

Direct changeover

Parallel running.

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11. The CC call center handles telephone enquiries for six logistic and haulage companies. These enquiries range from the potential placement of business contracts through to complaints from individual customers.

The contractual arrangement between CCC and each company stipulates how quickly the phone should the answered (defined as a maximum number of rings) and the maximum number of calls the center will take each hour for the company. CCC also monitors the duration of calls, the actual number of calls per hour answered by each operator and how many calls to be escalated to the next level of support.

Which of the following includes an internal and external performance measure?

Actual number of calls answered per hour and the number of calls escalated

Time taken to answer the phone and the average duration of a call

Time taken to answer the phone and the maximum number of calls per hour for the company

Average duration of a call and the actual number of calls answered per hour

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