Salesforce Sales Cloud Consultant Part 2 : Implementation Strategies
This topic includes the following objectives:
• Given a scenario, determine how to facilitate a successful consulting engagement (plan, gather requirements, design, build, test, deploy, and document).
• Given a scenario, determine appropriate sales deployment considerations.
• Given a scenario, analyze the success of an implementation project.
This category covers how a Sales Cloud consultant would prepare for an implementation. It describes the steps involved (i.e., plan, gather requirements, design, build, test, deploy, and document) and how they all fit together to make a project successful. It is also important to know how a successful project could be measured.
A sales deployment plan consists of many components which can be utilized for successful deployment. Deployment activities, such as migration, communication, training, and feedback, are essential facets of sales deployment.
There are some considerations for ensuring the success and adoption of a Sales Cloud implementation as well as measurement approaches pertaining to various business scenarios. It is necessary to take steps to ensure the success of a Sales Cloud implementation because an organization’s business goals and sales objectives may depend on it. Reports and dashboards are primarily used to measure various sales-related metrics which can also be used to measure implementation success.