Salesforce Sales Cloud Consultant Part 3: Application of Product Knowledge

This topic has the highest weighting and includes the following objectives: • Given a set of requirements, design an end-to-end sales process from Lead to Opportunity to Quote to Close to Order. • Given a scenario, differentiate when it is appropriate to include custom application development vs. third-party applications. • Describe the appropriate use cases for Account and Opportunity Teams and the effect on sales roles, visibility, access, and reporting. • Discuss the capabilities, use cases, and design considerations for additional features such as...