20May
Salesforce Sales Cloud Consultant Part 7: Sales Productivity and Integration
This topic includes the following objectives: • Discuss use cases and considerations for using email productivity tools, such as Salesforce Inbox and Outlook/Gmail integration. • Illustrate the use cases and best practices for using collaboration tools, such as Slack, Quip, Chatter, and mobile solutions. There are key features in Salesforce that help in the enablement and measurement of sales productivity and adoption. Many Salesforce features such as the Salesforce mobile app, Chatter, and email integration tools can be used to drive the...