Certified Platform App Builder Salesforce Exam Questions and Free Practice Test

Jonnie Karnath2023-03-29T17:33:20+00:00

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1. Universal Containers wants sales reps to get permission from their managers before deleting Opportunities,

What can be used to meet these requirements?

Process Builder with Submit for Approval action.

Approval Process with a triggered Flow process.

Approval Process with Time-Dependent Workflow action.

Two-step Approval Process.

2. Manage at Universal Containers want a quick to create additional accounts to form a hierarchy from a parent account record. They want to auto-populate five fields based on the parent to make it easier for users to create the child accounts quickly.

Custom Global Quick Action

Custom Global Quick Account.

Custom action on Account

Custom link on Account

3. Universal Containers wants users to have access to the pricing guidelines document when viewing a Contract related to an Account.

What feature should an app builder use to create easy access to the document?

Quick Action on the Contracts object

Quick Action on the Account object

A custom detail page link on the Account object

A custom detail page link on the Contract object

4. Universal Containers wants to improve the process to create Opportunity records related to an Account. Many fields can be populated based on the Account record. Some fields require input from the user.

What should an app builder configure to meet the requirement?

Process Builder triggered from Opportunity update

Quick Action on the Account object

Quick Action on the Opportunity object

Process Builder triggered from Account update

5. An app builder wants to create a report to compare the number of support cases in each status (New, In-progress, or Closed) and by priority (Critical, High, Medium, or Low).

What solution should be used for the report?

Grouping

Bucket Columns

Custom Report Type

Filters

6. After universal containers converted qualified leads. Sales reps need to be able to report on converted leads.

How should an app builder support for this requirement?

Enable preserve lead status in the lead conversion settings

Assign the representative view and edit converted leads permission

Ensure the representative has read access to the original lead records

Create a custom report type with converted leads as the primary object

7. Cloud Kicks has created acustom object called Interests which is joined to Accounts by way of a junction object called Account Interest.

What is the impact to users attempting to view an Account and the associated Account Interest records if they are without read access to the Interest object?

Users will be able to view the Account Interest records and will have read-only access to the Interest records.

Users will be unable to view Account records that have a related Account Interest record.

Users will be unable to view the Account Interest records or the Interest records.

Users will be able to view the Account Interest record, but unable to view the field or any information relating back to the Interest record.

8. What are two reason to create an unmanaged package? Choose 2 answers

Distributing open-source projects on the AppExchange.

Publishing an application for sale on the AppExchange

Deploying from a Developer Edition environment

Distributing upgradeable components to other Salesforce org

9. Universal Containers has a single Contact Lightning record page. A component takes up a lot of room on the page and is NOT needed by users with a Marketing profile.

What should the app builder use to solve this Issue?

Detail page layouts

Component visibility filter

Field-level security

AppExchange

10. Which three Salesforce functionalities are ignored when processing field updates in workflow rules andapproval processes?

Multiple currencies

Field-Level Security

Validation Rules

Record type picklist value assignments

Decimal places and character limits

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11. universal containers is migrating its sales operations from alegacy system that was used. opportunities need to be imported with the proper country currency.

Which two steps should an app builder configure to meet these requirements?

Choose 2 answers.

Include the currency ISO code in all currency fields in the import file.

Use Data Loader to import the records.

Include the currency ISO Code Column in the import file.

Use import the currency ISO Code Column in the import file.

Use Import Wizard to import the records.

12. Universal Containers is expecting impacts to operations due to increased demand. The executive team will be reaching out to current customers and want to see the number of open cases for the account and parent account.

Which two tools could an app builder combine to display the number of open cases on the account page? Choose 2 answers

Flow

Workflow

Approval Process

Process Builder

13. Universal Containers wants to understand return on investment for the latest advertisingbuy. They currently use a private security model for all objects.

What should an app builder recommend?

Utilize Account Hierarchies and Roil-Up Summary fields

Run an opportunities pipeline report

Change to a public security model

Configure Campaign Hierarchies and Campaign statistics

14. Northern Trail Outfitters wants the field sales team to only see the accounts that they own Separate North American and European marketing teams should only see accounts m their respective regions. The inside sales team needs to see all accounts in Salesforce.

Mow can this be accomplished?

Set the Organization-Wide Default to Public for accounts. Create criteria- based sharing rules for each marketing team, and create an Inside Sales Team permission set with the "View Air setting for accounts,

Set the Organization-Wide Default to Public for accounts. Create profiles for each marketing team, and create an Inside Sales Team role that is at the top of the Role Hteran

Set the Organization-Wide Default to Private for accounts. Create criteria- based sharing rules for each marketing team, and create an Inside Sales Team profile with the "View All" setting for accounts.

Set the Organization-Wide Default to Private for accounts. Create permission sets for each marketing team, and create an Inside Sales Team profile with the "View All" setting for accounts.

15. Cloud Kicks recently implemented the application lifecycle management process to its release management strategy.

Which category handles bug fixes and simple changes?

Patch

Minor

Major

Rollback

16. Universal Containers allows all employees to submit reviews for leadership using a custom object called Review. These Reviews should only be visible to the HR department and the employee who submitted the record.

Which three steps should an app builder take to properly control access to Reviews? Choose 3 answers

Disable Grant Access Using Hierarchies.

Add a Master-Detail(User; field on the Review object.

Create a criteria-based Sharing Rule for the HR Department.

Remove Review Read permission from non-HR Department user Profiles.

Set organization-wide default to Private.

17. Sales Managers want to be automatically notified any time there rs a change to an Opportunity Close Date and want these changes to be tracked on the Opportunity.

Which two configurations should an app builder recommend? Choose 2 answers

Create an Opportunity outbound message.

Use Process Builder on Opportunities and a Chatter post action.

Activate Historical Trending for Opportunities.

Enable Feed Tracking on Opportunities.

18. Cloud Kicks wants to make sure that users without the Marketing role are unable to update the Contact Retail Opt In picklist field to Yes.

What validation rule would an app builder use to prevent other users from making this update?

AND( $UserRole.Name != 'Marketing',ISCHANGED(Retail_Opt_In__c), ISPICKVAL(Retail_0pt_In_c,"Yes") )

AND( $UserRole.Name != 'Marketing', Retail_Opt_In_c = "Yes" )

AND( $UserRole.Name = 'Marketing', ISPICKVAL(Retail_Opt_In_c,"Yes") )

AND( $UserRole.Name = 'Marketing', Retail_Opt_In__c= "Yes" )

19. A Service Coordinator (SC) for Ursa Major Solar (UMS) does a final review of work orders owned by a technician for a specific region before the records are submitted for an invoice. Beforeclosing out the work order, the SC needs to modify data or remove attachments that were added by mistake. The SC also needs access to any other related records owned by the technician.

What solution would provide the required access, given a private data model?

Give the SC a permission set with the Modify All Data system permission.

Put the SC in the role hierarchy above the technicians whose work orders they review.

Create a workflow rule that updates records owned by technicians in that regionwith the S

Change work order access on the SC's profile to 'Modify AIl.

20. DreamHouse Realty is building a custom Lightning app to track its expanding solar water collection business. The Lightning app currently contains a custom Lightning record page with standard components.

From which two resources should an appbuilder get custom components to bring into the new Lightning app? Choose 2 answers

AppExchange

Apex Code

Import Wizard

Visualforce

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21. An app builder at Northern Trad Outfitters created a sandbox template for Accounts, Projects, and Project Milestones to reconfigure some flows for the project management app.

Which type of testing environment should the app builder create?

Developer

Partial Copy

Developer Pro

Scratch Org

22. What should an app builder consider when choosing a template for a new Lightning record page?

The template is unable to be changed after the initial save.

To view the record page, users need "View All Data" permissions for the object.

A Page structure will automatically adapt to the device being used to view the record page.

Select a new template for each type of device users use to view the record page.

23. Cloud Kicks works on an annual subscription model. When a sale rep marks an opportunity as closed won, a new opportunity should automatically be created for the renewal. The contracts team works outside of salesforce but also needs to be notified about closed deals in order to initial the contract process with the customer.

Which automation solution would meet these requirements?

Approval Process

Outbound Message

Validation Rule

Record-triggered flow

24. Universal Containers uses a custom object called Reviews to capture information generated by interviewers during the candidate process. The Review records are visible to any user that has access to the related custom Candidate record. The VP of Human Resources wants the commentfield on the Review to be private to anyone outside of the MR department

How should the app builder meet thts requirement?

Create a page layout with the field and use field-level security to hide the field from all other users.

Create an Apex sharingrule to share the field with users that have "MR'' in their role.

Create a sharing rule to share the field with the VP of HR with Role and Subordinates.

Create a page layout with the field for HR users and another page layout without the field for all other users.

25. Managers at UniversalContainers want a quick way to create additional accounts to form a hierarchy from a Parent Account record They want to auto-populate five fieids based on the parent to make it easier for users to create the child accounts quickly.

What should the app builder recommend?

Add Path on Account hierarchy

Add a custom link on Account

Customize a Global Quick Action

A Create a custom action

26. DreamHouse Realty wants to import its property records from an external system into Salesforce. The app builder will use an external ID field to house the property ID from the external system.

Which two details should the app builder know when using external ID fields? Choose 2 answers

An external ID field can be a number field.

An external ID field can be a URL field.

An external ID field can be a phone field.

An external IDfield can be a text field.

27. DreamHouse Realty wants to track how many lifts are being installed into customer garages. The To Be Installed custom checkbox field on the custom Lift object should be checked and an external system should be notified via an outbound message the nextday when a lift is sold.

What automation tool should be used to complete this task?

Approval process

Workflow

Flow

Process Builder

28. The Director of customer service wants to receive a notification when a case stays in the '' new'' status for more than four business hours.

Which two automation processes should be used to accomplish this? Choose 2 answers

Escalation rules

Flow Builder

Process Builder

Scheduled Apex

29. Cloud Kicks wants to display 10 key fields at once in a separate section at the top of opportunity records on the desktop.

Which component should an app builder add to the record page to enable this functionality?

Path

Highlights Panel

Custom Lightning Web Component

Accordion

30. An app builder created multiple custom fields, page layouts, and reports in the sandbox and added them to a change set set was deployed to production, the reports were NOT deployed.

What should the app builder do?

Move the reports to the Untried Public Reports folder and add them to a new change set.

Move the reports from the Unfiled Public Reports folder and add them to a new change set

Recreate the reports in production. Reports are not supported in change sets

Add the reports to an unmanaged package and install the unmanaged package into production.

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31. Northern Trail Outfitters uses a custom object to track travel requests. Rangers want to have automatic posts on a record whenever a travel request has been approved.

Which feature should be used to accomplish this?

Auto-response rule

Workflow rule

Feed tracking

Feed quick action

32. Universal Containers has deployed custom tabs to Production via changes sets, without including the profile settings or permission sets.

What is the settings for the visibility of custom tabs?

Custom tabs are default off for all users.

Custom tabs are default on for all uses.

Custom tabs are hidden for all users.

Custom tabs are NOT deployed.

33. Cloud Kicks has leads owned by users and queues. The sales manager wants the status to change to working when a user takes ownership.

What does an app builder need to have in the criteria to ensure the process runs without error?

BEGINS([Lead].OwnerId, ,,005")

[Lead].Owner:User.Role Is Null = False

[Lead].Owner:Queue.OwnerId Is Null = True

NOT(ISBLANK([Lead].OwnerId))

34. Universal Containers wants to create a report to show job applications with or without resumes.

What considerations should the app builder be aware of when creating the custom report type?

An app builder is unable to create custom report types for objects they do not have permissions for.

Once the report type has been deployed it is unable to be deleted.

A primary object selection is locked once the custom report type has been saved.

When a custom or external object is deleted the report type and reports remain butcause an error when the report is run.

35. To increase adoption, Universal Containers is proposing changes to its Salesforce data model to allow easier visibility for sales reps into key metrics. The proposal has three custom objects related to the Account object, one with a master-detail, and two that are not. Each of these objects has 15 fields they would like to summarize on the Account object.

What are two considerations for this proposal? Choose 2 answers

Roll-up summaries allow MAX, MIN, SUM, COUNT, and AV

An object can have 20 object references.

An object can have 25 roll-up summaries.

Roll-up summaries are limited to master-detail relationships.

36. Ann app builder has been to display an overdue date that is two months after a tasks due date.

Which approach should the app builder take?

Use process builder and set overdue date equal to DueDate + ((365/12)*2)

Create a formula field using DueDate + 60

Use process builder and set overdue Date equal to DueDate + 60

Create a formula field using the ADDMONTHS () function

37. The Recruiting ream at AW Computing captures thejob acceptance and date of hire of a candidate on the Job Application custom object. Once the candidate accepts the recruiter s job offer, the date of hire should be entered and not be changed on subsequent cecord edit.

Which validation formula should the app builder use?

NOT(ISCLANK(Job_Accepted_c)) && ISCHANGED(Hire_Date_c)

(ISBLANK(Job_Accepted_c) II NOT(lSCMANGED(Mire_Daie_c))

NOT{IS&lANK(Job_Accepted_c)) II ISCHANGED(Hire_Date_c)

(lSBLANK(Job_Accepted_c) && NOT(lSCHANGED(Hire_Date_c))

38. UVC's CFO has asked that all deals with more than a 40%discount get automatically sent to the VP of Finance. He will review these deals without the sales rep needing to take action.

Which two ways can this be accomplished without building code? Choose two answer

Launch a new approval process that has automatic submission enabled as an initial submission action

Create a new process with a submit for approval action to automatically submit deals for approval

Create a new approval process that has automatic submission enabled in the entry criteria

Launch a flow that uses the submit for approval action to submit deals for approval

39. Universal Containers would like to automatically assign a specific permission set to new users.

How can this requirement bemet? Choose 2 Answers

Create an approval process on the User object to assign a permission set

Create a flow on the user object to assign a permission set.

Create a lightning process on the user object to launch a flow.

Create a workflow rule on the User object to assign a permission set.

40. At Universal Containers, each admin anddeveloper use a separate developer pro sandbox. Configuration and code are then migrated to a partial data sandbox for combination and initial testing. Once approved the configuration and code are then migrated to a full sandbox for final toad and regression testing before going to production.

When should the full sandbox be refreshed?

After user acceptance testing is complete.

After each push from the partial data sandbox.

After each major release to production.

After a new user is added to production.

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41. Universal containers wants to display the real time stock price for each account on the account record page.

How should an app builder implement this request?

Add a dynamic report to the page layout

Create a lightning web component

Install a solution from the AppExchange

Build a visual flow that users API calls

42. Universal Containers created a 'New Task' custom action on the Opportunityobject. The action was added to all page layouts in the Mobile & Lightning Actions section.

Which Lightning component should the app builder add to the layout to display the action?

Related record

Related lists

Highlights panel

Activities

43. An app builder is preparing to deploy a new app from the sandbox to production using change sets.

What two considerations should an app builder keep in mind during this process? Choose 2 answers

Salesforce Connect automatically establishes a link between environments.

Change sets do not include all components and may have to perform some changes manually.

Users should be logged out of production when receiving inbound change sets.

Transactions will revert if the deployment errors.

44. Universal Containers has Public Read/Write as the Account organization-wide default (OWD) setting. Visitors to the customer community site report that they can see all of the company's account records.

How should an app builder configure Account sharing so that community users only see their own Account?

Create an account record type for external accounts.

Define an owner-based sharing rule for external accounts.

Define a permission set for external accounts.

Set the account external OWD to private.

45. An app builder wants to add the option to 'Send New Email' from Leads, Contacts and Accounts for users on mobile.

What is the benefit of using global actions to accomplish this?

Global actions can be accessed anywhere actions are pages, feed and Chatter groups,

Salesforce Lightning Component Library houses existing global actions prebuild for use.

The global action's layout automatically clones the default page layout.

Global actions are record-specific and are available when searching that particular

46. The marketing team at UVC has a list of 400 leads it wants to upload to Salesforce. The team need to avoid creating duplicate records.

Which two actions should be taken to meet this requirement? Choose 2 answers

Utilize a Lead Matching Rule and corresponding Duplicate Rule to block newly created duplicate leads.

Upload the lead list using the import wizard and select a Matching type to prevent duplicate lead creation.

Use Data Loader’s update function to import lead and match to existing records based on e-mail address.

Enable Duplicate Matching in the Data Management section in Setup and activate the Lead-to_Lead scenario.

47. Cloud Kicks (CK) switched to Lightning Experience and started using Chatter across its global workforce to support its fast-paced sales cycle. CK loves Chatter but struggle with gathering feedback from core team members, including understanding who is available to respond.

Which two ways could CK use Chatter to solve this problem? Choose 2 answers

Streams

Polls

Out of Office

Topics

48. Universal Containers has a private sharing model for Accounts and Opportunities and uses Territory Management to grant access to records.

• Sales rep A manually shares an opportunity record with sales rep B.

• Sales rep B has access to the Account even though the Account Is NOT In sales rep B's territory.

• Sales rep C CANNOT see either record.

Based on the information given, why can sales rep B see the Account related to the Opportunity?

Sales rep B has implicit access to the Account.

Sales rep B was added to the Account team.

Sharing set is granting access to the Account.

Account was also manually shared.

49. When an opportunity close date is delayed by more than 60 days, the manager and the VP sales must approve the change.

How can this requirement be met? Choose 2 answers

Build an approval process that requires unanimous approval from the manager and VP of sales.

Create a workflow rule that checks for close date less that 60 days and add an email alert.

Create a lightning process builder flow that submits the record for an approval process

Build a validation rule that does not allow a user to save the opportunity record.

50. The CFO of Cloud Kicks needs to sign off on any major show retail deal that has a discount of more than 30% before the deal can be closed.

What feature would be used to handle this requirement?

Approval Process

Email Alert

Field Update

Workflow Rule

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51. Universal Containers wants to streamline its data capture process by linking fields together. They wish to do this sothat the available value on dependents fields are driven by value selected on controlling fields.

Which consideration supports the stated requirements? Choose 3 answers

The import wizard only allows value to be imported into a dependent picklist if theymatch the appropriate controlling field

Custom picklist field can be either controlling or dependent field

Multi select picklist can be dependent picklist but not controlling fields

Standard and custom picklist fields can be dependent fields.

Checkbox fields can be controlling fields but not dependent fields

52. Service agents are required to confirm a user identity before providing support information over the phone.

What feature can an app builder use to help agents meet this requirement?

Include Surveys as a Case related list

Case Validation Rules

Add Path to the top of the Case layout

Guided Action Flows on the record page

53. Sales reps at Universal Containers create multiple quotes per opportunity.

What automation tool should an app builder recommend to delete rejected quotes?

Approval process

Validation rule

Workflow rule

Flow

54. An App Builder wants to deploy a new version of an auto launched flow to production in an active state so that the new functionality Is immediately available to users

What should the App Builder rake Into consideration when planning the deployment?

Verify there is an Apex test that provides test coverage for the Flow.

Grant user access to the Flow.

Manually activate the Flow after deployment

Include the Process Builder calling the Flow In the deployment

55. Universal Containers has a Lightning record page that supports both the mobile app and desktop. An app builder has downloaded a custom Lightning component from AppExchange, but users areunable to view the component on mobile devices.

What can be the issue?

The record page needs to be activated.

The component has been developed for Desktop Pages.

The component needs to be activated.

The record page template is unable to supportmobile devices.

56. An app builder installs an unmanaged package in a full copy sandbox that ts an exact match for production, and now they are ready to install it m production. When the app builder attempts to install the package in production, it fails.

Why did the package fail to install?

Incorrect license types

Package features not compatible

Object limits exceeded

Apex unit test failures

57. An app builder has a custom component they want to make available on the utility bar, but the component is unavailable.

How should the component be tagged?

For use on record pages.

For use in Lightning App Builder.

For use on the utility bar.

For use in App Manager.

58. Universal Containers require different fields to be filled out at eachstage of the Opportunity sates process.

What configuration steps can an app builder use to meet this requirement?

Set page layout required fields based on the current stage.

Create a Process Builder to prompt the User for field information.

Definerecord types and page layouts for each stage.

Add the Path component to the Lightning record page.

59. Cloud Kicks (CK) tracks the support level of its customers on the account record page. CK wants to show a text notification on a case record page when the related account is a platinum-level customer.

How could an app builder meet this requirement?

Add a rich text area tothe Case Lighting page > Set the component visibility of the rich text area to show when the account support level is platinum.

Create a text-only Visualforce page > Drag the Visualforce component into the Case page layout > Set its visibility to show when the account support level is platinum.

Create a text-only Visualforce page > Clone the case page layout > Drag the Visualforce component into the page, and assign the layout to platinum cases.

Clone the Case Lightning page > Add a rich text areato the new page, and assign this page to platinum accounts.

60. Universal Containers wants to display the real-time stock price for each Account on the Account record page.

How should an app builder implement this request?

Create a Lightning Web Component.

Install a solution from the AppExchange.

Build a Flow that uses API calls.

Use a scheduled Apex job.

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61. An app builder wanes to show Groups as the last navigation menu item in the mobile app. However, (he app builder is unable to select Groups as one of the items on the drop-down menu.

What could cause this?

Groups is available in the recent section of the navigation menu.

Groups is included m the Smart Search items butunavailable on the navigation menu.

Groups is unavailable in the selected list for the navigation menu.

Groups is available in the Chatter section of the navigation menu.

62. Universal Containers wants to match Opportunity data from Salesforce to the records in a financial database.

What is required to configure an indirect lookup relationship in Salesforce between the Salesforce Opportunity records and those in a financial database?

Salesforce Record ID

TEXT(Id)

External ID

CASESAFE(Id)

63. The Service Manager provided the app builder with color code requirements for case age on open cases.

New cases populate a green circle

Day-old cases populate a yellow circle

Three day-oldcases populate a red circle

How should an app builder implement this requirement?

Formula Field

Quick Action

Custom Button

Lightning Web Component

64. Containers have the Account object's Organization-Wide Default set to Private. The marketing team owns Accounts; however, they also need to be able to see the sales team's Accounts. Both the sales and marketing teams are in completely different branches of the rote hierarchy.

What feature should be used to enable marketing to see sales-owned accounts.

Public Group

Flow

Workflow

Sharing Rules

65. An app builder notices several Accounts converted from Leads are missing information they expected to be caught via Account validation rules.

What could be the source of this issue?

The lead settings are unchecked to require validation for converted leads.

Account validation rules fail to validate on records converted from a lead.

The lead settings are allowing users to intentionally bypass validation rules.

Lead validation rules fail to validate on records when they are being converted.

66. DreamHouseRealty (DR) is expanding into subsidized housing by partnering with local government entitles. DR uses Sales Cloud and has enabled field history tracking on the Opportunity object. Due to increased Information requirements, the App Dev team is changing Text Area (Long) fields to Rich Text fields to allow for up to 1,000 characters and better descriptions.

Which two considerations should be made by the team? Choose 2 answers

Rich text field values of all lengths are displayed fully in reports.

Data loss may occur when changing custom field types.

Field History Tracking records value changes of 255 characters or less.

Audit Trail is available through REST API extracts.

67. Universal Containers (UC) has large data volumes and is nearing data storage limits. The planned solution is to archive historical data to reduce data storage inSalesforce; however, UC would still like to use reports, queries, and lookups on the archived information.

Which two options could meet this requirement? Choose 2 answers

Big objects

Custom objects

Related objects

External objects

68. Universal Containers's app builder has been tasked with replacing workflow rules and Apex triggers with Process Builders where possible.

What are two important considerations an app builder should know before the project is started?

Choose 2 answers

Avoid generating infinite loops.

Apex has a different SOQL query limit than Flow.

Create a process for each workflow rule.

Combine actions when possible.

69. A new custom object is being created with a private sharing setting. The business wants toshare individual records with specific people or group of people on a case by case basis.

What options does the business user have to manually share individual records? Choose 3 answers

Public Groups

Permission Sets

Roles

Profiles

Users

70. Universal Containers created a custom object called Component to capture details about products sold.

What approach should an app builder take to show Component as a related list on Product?

Create a master-detail relationship on Product to Component. Add the Component related list to the Product page layout.

Create a junction object to relate Component and Product. Add the Component related list to the Product page layout.

Create a roll-up on Product. Add the Component related list to the Product page layout.

Create a lookup relationship on Component to Product. Add the Component related list to the Product page layout.

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71. An App Builder has beenasked to integrate Salesforce with an external web service. The web service must be notified every time an Opportunity is Won.

Which two can satisfy this requirement?

Use a workflow rule and an outbound message

Use a flow and an outbound message

Use a process and Apex Code

Use a process and an outbound message

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