Updated Scrum PSPO-II Exam Questions [2023] Tips to Help You Get the Best Results

Jonnie Karnath2023-03-13T12:21:32+00:00

If you’re aiming to get the Professional Scrum Product Owner certification, passing the Scrum PSPO-II exam is a crucial step towards achieving that goal. To ensure your success in the Scrum PSPO-II exam, it’s important to have a solid understanding of the exam format, content, and question types. Our team of experts has developed a comprehensive set of updated Scrum PSPO-II exam questions that will help you maximize your chances of getting the best results. So what are you waiting for? Sign up for our Scrum PSPO-II exam questions today and start your journey towards success!

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1. Management has asked you for advice on which product to fund. Each product is focusing on different markets. Given the following information: -Product A has very high user satisfaction scores and high market share. -Product B has low user satisfaction scores, low market share, but is in a growing market in which no other competitor has significant market share.

Which product would you suggest funding? (choose the best answer)

Product B

Product A

2. Negative value can be in the form of _________(choose ALL that apply)

Decreasing system performance

Rendering a feature no longer usable

A clunkier user interface

New defects

Increasing system downtime

3. A "cone of uncertainty" can be used to do what? (choose the best answer)

Visualize the uncertainty of the potential value that a Scrum Team delivers over time.

Rapidly identify and prioritize all uncertainties.

Determine whether to cut quality, similar to the "Iron Triangle" of project management.

Represent the relative level of difficulty for predicting the velocity of individual team members.

4. Which statement describes the best way to learn from experiments? (choose the best answer)

Running one experiment on the product that is open-ended is the best way to gather the most sufficient and accurate data.

Running multiple experiments on the same product at the same time is the best way to reduce the cost of testing new ideas.

Running multiple experiments on the same product at the same time is the best way to reduce the time and complexity of testing new ideas.

Running one experiment on the product at a time is the best way for you to understand how the results you observed affect your desired outcomes.

5. The Product Owner should talk to customers? Choose the best answer

False

True

6. Product A has a budget that is twice that of Product B. Both serve the same set of customers.

Does Product A create more value for the customers than Product B? (choose the best answer)

Yes, because with more funding it can address a broader set of customer needs.

We do not know unless we actually measure customer experience

No; Product B may better meet the needs of customers by focusing more narrowly

7. You have 20 teams working on a single release that will deliver 30 different features to your customers. It is estimated that this release will be completely finished in 4-5 months.

How can you improve your Time to Market? (choose the best answer)

As soon as a feature is ready, deliver it in its own smaller release.

Automate parts of the development and testing process to reduce waste.

Add more developers to increase the overall development capacity.

8. While working on the current Sprint, the Developers realized that they overestimated the work, selected too much to finish. Likely, they cannot complete all the selected Product Backlog Items within the Sprint.

What should they do now? (choose the best answer).

Get help from another Scrum Team, establish Knowledge Transfer sessions to spread the knowledge.

Wait until the Sprint Review to inform the Product Owner.

The Developers needs to collaborate with the Product Owner as soon as possible to remove some Product Backlog Items.

Dilute the Definition of Done so that the Team can meet and finish all the required Product Backlog Items

9. Scrum addresses which of the following four risks in software development? (choose the best four answers)

The stability and complexity of the technology

The timescale of the planned work

The definition of incentive and bonus strategies by HR for all team members

The skills and working relationships of the people on the teams

The clear definitions of stages and gateways in the overall governance model

The complexity and unpredictability of the requirements.

10. An effective Product Owner must: (choose the best answer)

Be the "expert" opinion for all Product Backlog items.

All of the above.

Ensure that the team is a productive as possible.

None of the above

Be the single point of contact for all stakeholders.

Ensure that every stakeholder need is met.

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11. True or False: The success of a product can be measured only by revenue.

False

True

12. As a Product Owner, you've gathered a lot of ideas and suggestions. Based on the limited budget and time, you will not be able to pursue all of them.

Which would be the best approach? (choose the best answer)

Rank the items by Unrealized Value and invest fully in as many as possible.

Distribute the budget evenly across all items in order to accurately compare the ROI between items.

Invest in the items that can potentially return the highest revenue for the upcoming year.

Fund small experiments to test the proposed ideas and assumptions, then evaluate outcomes.

13. The smallest product increment that is valuable enough to release is one that: (choose the best answer)

Delivers a single new or improved outcome.

Adds a new feature.

Fixes at least one defect

Delivers all "must do" Product Backlog items.

14. You deliver a new feature that you think will improve customer satisfaction. When you measure the results, you not only find that it had no impact on customer satisfaction, it was hardly used.

What is your next step? (choose the best answer)

Drop the feature from the product and focus on the next most important feature

Redesign the interface to improve the feature's ease of use and re-release it.

Redesign the feature to improve its effectiveness and re-release it.

Investigate why the feature was not used by interviewing users and watching usage

15. In Scrum, every product needs a ___________. (choose the best answer)

All of the above.

Product Owner

comprehensive business plan

deadline

finalized requirements documentation

16. Which of the following are the correct Key Value Areas in Evidence Based Management from Scrum.org? Select all that apply

Unrealized Value

Customer Value

Ability to Innovate

Time to Market

Current Value

Product Quality

17. Yasmine, a Product Owner, sees that sales for his product is declining whereas a competitor's is increasing.

Which Key Value Areas (KVA) can help Yasmine analyze and decide what to do next? (choose the best two answers)

Time to Market

Unrealized Value

Current Value

Ability to Innovate

18. The Product Owner is responsible for deciding when to deliver product releases to customers. The Developers are responsible for creating an increment that is potentially shippable.

As a Product Owner, how can you help improve the release cycle? (choose all that apply)

Collaborate with the Developers to automate the release process, automate tests, automate deployments, etc.

Support the Developers in getting ownership over the release process.

Raise awareness about the release process with your stakeholders and work with your company to remove organizational impediments hindering the Developers.

Plan at least one release Sprint every month.

Involve the Release Department as they are the ones responsible for deploying product increments to the customers.

19. Dereck is a Product Owner of a product with a variety of stakeholders. The stakeholders are pressing Yasmine to add all of their feature requests into the next release. Each one says that their feature is urgent. As Product Owner, Yasmine has confirmed that their requests are indeed important.

What should Yasmine do? (choose the best answer)

Iteratively and incrementally release when single outcomes are fullfilled, even though not all features are done.

Delegate prioritization to the Product Director in order to protect the Product Backlog.

Hire additional team members in order to manage the extra work.

Release only when all features have been completed.

20. In order to justify the price increase of a product, your primary objective should be to: (choose the best answer)

Add more features to make the product more attractive.

Improve the value experienced by the customer

Reduce the number of features to make the product easier to use.

Reduce the price for a period of time before increasing it above the original price.

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21. Which of the following are considered preferred Product Owner stances? (choose all that apply)

The Story Writer

The Decision Maker

The Collaborator

The Visionary

The Subject Matter Expert

22. The CEO questions Mike, the Product Owner, on the data showing the usage rates. He believes feature usage is not the right measure. You are the Product Owner, you have confirmed that the data is accurate and determine that the data is valuable to the team and product.

What should you do? (choose the best answer)

Continue to measure the usage feature but not publish the data.

Continue to measure and publish the data and use it to inform your decisions.

Stop measuring to appease the CE

23. Which statements about the Product Backlog are correct? (choose the best two answers)

All Product Backlog Items must be identified before starting the first Sprint.

The Product Backlog eliminates any need for the Developers to speak to stakeholders.

All Product Backlog items must be displayed under the User Stories form.

The Product Backlog is ordered by the Product Owner

Only the Product Owner can place items on the Product Backlog.

The Product Backlog is visible to stakeholders and the Scrum Team.

24. You are a new Product Owner brought in to fix an existing product. The product is integral to the organization's long-term vision.

When examining the issues you were able to learn that:

-The last three releases have had no positive impact on product value.

-The costs to build and maintain a release is high compared to the revenue it generates. ie Product Cost Ratio.

-The time from which the team starts working on a release to having it shipped to users is long. ie Time-to-Market.

As the Product Owner, which strategy would you pursue? (choose the best answer)

Focus on identifying and delivering high-value features that will gain more customers and increase revenue.

Improve the team's Ability to Innovate by identifying and eliminating the waste that is creating the high cost ratios and long release cycles.

Suggest cancelling the product and focus on other opportunities as the Unrealized Value is low.

25. A company wants to hire you to lead their agile transformation. They have learned about the benefits of being agile but want to know how to measure the success of the initiative.

What advice would you provide? (choose the best answer)

The number of projects delivered on-time, on-budget, and on-scope will increase.

The improvement in customer outcomes.

All of the above.

The average team velocity will continuously improve.

The level of agility is proportionate to the number of teams doing Scrum.

26. How can Scrum help with making funding and investment decisions? (choose the best two answers)

By frequently inspecting the outcomes of the delivered Sprint Increments to understand how much value is being produced per investment spent.

By releasing to the customers and users early and often.

The only financial decisions required is the funding necessary for the operational costs of the Scrum Teams.

Setting a fixed budget will ensure that the project is delivered on-time, within scope, and on-budget.

27. The Product Backlog: (choose the best two answers)

only contains items defined by the Product Owner.

is visible to the Scrum Team and stakeholders.

is ordered by the Product Owner.

is managed by the Scrum Master.

must be finalized before the first Sprint can start.

is only described through User Stories.

28. Which of the following are true when it comes to scaling the Product Owner accountability?

Select all that apply

A large Product should have a Chief Product Owner

The Product Owner can be assisted by the Developers

Each Product has a Product Owner

There is only 1 Product Backlog per Product

Each Product has one Product Owner

29. The Developers have struggled to get all of their forecasted work done during the last three Sprints. As a Product Owner what steps could you take to help the Developers improve their ability to deliver a done Increment? (choose the best two answers)

The Product Owner can spend more time with the Developers.

Ensure that all Developers are top performers.

Add more people to the team so they can get more done.

Ask the Scrum Master to help the Developers learn techniques for improving their ability to forecast work.

30. Your product is currently meeting your targets and goals. The board members in your organization are convinced that there is still a large share of potential customers in your product's market. The Sales Director advises you to reduce your product's price in order to attract those customers but the Finance Director argues that this would have a negative impact the product's profits.

What sources of information can help you decide on your product's pricing strategy? (choose the best four answers)

Market share.

Company earnings reports.

Unmet customer needs

Customer satisfaction.

Sales channel strategy.

Competitor's pricing.

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31. You have many customers on different versions of the same product. Most of your time and effort is spent maintaining all of the product variations. This leaves you with little time to invest in product improvements.

Which of the following would best help you improve effectiveness to deliver new value? (choose the best answer)

Examining Unrealized Value measures.

Examining Current Value measures.

All of the above.

Examining Time to Market measures

None of the above.

Examining Ability to Innovate measures.

32. True or False: Achieving organizational goals is the accountability of the managers.

True

False

33. Product A is a big revenue producer; it has:

* High Current Value and Low Unrealized Value. Product B is a new product with a lot of potential; it has:

* Low Current Value and High Unrealized Value.

Using those two data points and taking a long-term view, which of the options below should you pursue? (choose the best answer)

Weight your investment toward Product B; since it has more potential.

Invest equally in both products.

Weight your investment toward Product A; you do not want to risk losing customers.

34. You work for a large financial institution. Your products have many interdependencies: you have mobile, web, and ATM product interfaces to financial products like savings, checking, credit card, and investments. When any of these financial products change, the changes ripple throughout the mobile, web, and ATM clients, and maintaining consistency is challenging.

What should you do to reduce this problem? (choose the best answer)

Form products that are as independent as possible and let each product determine their own release plans, but ensure coordination.

Create a centralized, coordinated cross-product Development Plan to ensure consistency.

Appoint an overall Product Owner to oversee all the products.

Ensure that the PMO manages the inter-product dependencies.

All of the above.

35. What is the stance of the Product Owner during the Sprint Retrospective? (choose the best answer)

A peer Scrum Team member

A Project Manager

A Story Writer

A Manager

36. Which option can improve the "Time-to-market" (choose the best answer).

Work extra time.

Remove low performing team members.

All of the above.

Add more people.

Remove impediments to faster delivery.

37. True or False: Dependencies could influence how the Product Owner orders Product Backlog Items ?

TRUE

FALSE

38. Which of the following statements about the Product Backlog are true? (choose the best two answers)

The Product Backlog should be visible to the Scrum Team and stakeholders.

The Product Backlog represents the input of all stakeholders and eliminates any need for the Developers to speak to stakeholders.

All Product Backlog items must be expressed as user stories

The Product Backlog is ordered by the Product Owner

Only the Product Owner can place items on the Product Backlog.

All Product Backlog items must be identified before the first Sprint begins.

39. 1.True or False: Goals are set only during the annual planning cycle. (choose the best answer)

False

True

40. The timebox for the Sprint Review is: (choose the best answer)

At the end of every Sprint

4 hours for a 4-week Sprint. Usually shorter for shorter Sprints.

Any length of time needed.

15 minutes

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41. What are the attributes of a good Product Vision and Strategy? (choose all that apply)

It describes how the product compares to competitor products

It describes how the product will generate revenue

It describes how people will use the product to achieve outcomes.

It describes who will use the product and what they would like to achieve

42. Your product has several internal stakeholders. You've gathered the following feedback related product direction: -The Marketing leader tells you that there's a new market opportunity and believes that in order to reach it, the product will need a new feature. -The Developers estimate that this new feature will require high effort. -The CEO thinks the feature is too expensive and suggests to stay focused on the market you're currently serving. As the Product Owner, you have full ownership of final product decisions.

How should you proceed? (choose the best answer)

Develop an experiment that will help the business to better understand the new market, market opportunities and its potential.

Gather additional feedback and needs of the other stakeholders.

Follow the Head of Marketing's suggestion as he/she is the expert in understanding market opportunities.

Focus on the current market as you do not want to risk losing customers.

Follow the CEO's suggestion as he/she is ultimately responsible for the success of the organization.

43. Team A is an excellent Scrum Team with a high velocity. At the 4th Sprint, the Scrum Team decided to lower the frequency of the Daily Scrum. They suggest conducting the Daily Scrum twice a week.

What are the three keys concerns if there are only two Daily Scrum meetings per Sprint? (choose ALL that apply).

The Product Owner cannot make accurate report progress to the stakeholders.

The Developers lose the opportunities to update the Gantt chart properly.

The Sprint Planning might become inaccurate

Impediments are raised and accumulated, and it requires a great effort to resolve.

Lack of opportunities to inspect and adapt the Sprint Backlog

44. What questions might the Developers use at the Daily Scrum? (choose the best three answers)

How many hours did I spend on the project yesterday?

What impediments are in my way or in the way of the team?

Why were you late?

How many meetings did you have yesterday?

What work am I going to do today to help the team achieve its goal?

What work did I do yesterday to help the team achieve its goal?

45. Management wants to understand whether a team is effective.

Which of the following measures will help them understand the team's performance? (choose the best answer)

All of the above.

The team's planned versus actual budget performance.

The team's ability to meet schedule release dates.

The change in customer satisfaction measured over time.

46. Over a million customers use ZARA company's product. ZARA recently implemented and released a particular feature that they believed would be widely adopted by the users.

After gathering enough data from the test, it is concluded that the feature functions as intended however the usage rate was surprisingly low.

What should ZARA do? (choose the best answer)

Enlarge the sample size by extending the length of the original experiment.

Deem the new feature unsuccessful and proceed to implement the next feature.

Devise a new experiment to learn whether usability issues are causing the problem.

47. True or False: In order to stay aligned with the organizational strategy, goals should be achievable within the budget cycle.

False

True

48. Product Vision and Strategy are indicators and motivators for people who perform product delivery.

Which of the following statements are true? (choose all that apply)

Description of how the product will generate revenue.

Description of how your product will be used to achieve outcomes.

Description of how the product competes against others in the market.

Description of the product's users and what they want to achieve.

49. When value can be measured infrequently, it becomes a … Choose the best answer

Leading indicator

Lagging indicator

50. The current productivity of one Scrum Team is high. Mike, the new Product Owner, projected that there would be a delay in Increment delivery. Mike decided to add one more Scrum Team to improve productivity.

What will be the immediate impact on the productivity of the original Scrum Team? (choose the best answer)

The productivity remains unchanged.

The productivity decreases.

The productivity increases.

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51. An experiment will help you to:

(choose the best answer)

Create reliable estimations.

Understand how users use the product.

Validate or reject a hypothesis.

Create a work plan for a product release.

52. You are the Product Owner at a small company with a single product. You have authority over pricing, promotion, and how much is invested in new features or capabilities.

Your product has:

* High Current Value - as indicated by high customer satisfaction.

* High Unrealized Value - as indicated by low market share.

Using those two data points, what is the first action you should take to increase the business

performance of the product? (choose the best answer)

Drop the price for the product to attract a greater number of customers.

Improve the marketing of the product to attract a greater number of customers.

Release an identical product to market, but give it a new product name.

Increase the number of product features to attract a greater number of customers.

53. What can be measures of internal value? (choose all that apply)

Customer or user satisfaction gap

Time spent context-switching

Employee Satisfaction

On-Product Index

Cycle Time

54. The Product Owner has the final say on if an Increment is Done. Choose the best answer

True

False

55. True or False: Michael, a new Product Owner, has been assigned to work in the Finance industry, which is new to him. He is unsure about the market desires and customer needs. The Product Manager advised Michael to conduct experiments, validate customer needs, start doing smaller releases more often.

True

False

56. When there are multiple Scrum Teams working on the same product, each team should demonstrate its individual Increment in a separate branch of the code.

False

True

57. During the product's development effort, the market for which the product is being built has changed and evolved.

What should you do? (choose the best answer)

The Product Backlog should remain unchanged. Move the product to a more suitable market as you have already made investments in product development.

Make changes to the Product Backlog to reflect what is needed to deliver the most value

There is no impact as the commitment is to deliver on the approved project plan.

Replace the current Product Backlog with a new Product Backlog that fits the updated market.

58. As a Product Owner, what are two approaches that can help you manage your business's exposure to risk? (choose the best two answers)

Conduct experiments so you can better understand customer needs.

Ensure that the Product Backlog items committed to at Sprint Planning are completed by the end of the Sprint.

Keep the releases as small as possible, and release when the increment can provide a single new or improved outcome.

Ensure that no changes are made to the Sprint plan during an active Sprint.

Create a risk management plan that identifies all future risks and solutions for addressing those risks.

59. Which of the following is a benefit of using Scrum as an agile approach? (choose the best answer)

Managing the business' exposure to risk.

On-time deliver of fixed scope.

Managing team member utilization.

All of the above.

Increasing team velocity.

60. Mike, the Product Owner, is surprised about the accumulated technical debt that slows down the product performance. The product is projected not to be able to serve a large number of customers. Ron is shocked that it might need several Sprints to address the scalability issue.

What factors have led to this situation? (choose ALL that apply)

The Developers have not been paying enough attention to technical quality.

The past Sprint Retrospectives had not been utilized for inspection and adaptation.

The Scrum Master has not ensured the transparency of the Scrum Team.

The Product Owner and the Developers are not having conversations about technical debt.

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61. Your organization requires all Increments to pass user acceptance testing (UAT) before it is allowed to be released to production.

Is it a good idea to postpone UAT until the end of the project to prevent the Developers from being disrupted during the Sprints? (choose the best answer)

Yes, because UAT is done in a hardening Sprint before the release Sprint.

No, because the state of the Product Increment won't be transparent and the feedback loop would be too long.

It depends on the team's Definition of Done.

Yes, because the Developers is a self-organizing team and should not be disrupted during development.

62. True or False: Running multiple experiments on the same product at the same time helps to reduce the cost and complexity of testing new ideas.

False

True

63. A Product Backlog is: (choose the best three answers)

Only visible to the Product Owner and Stakeholders.

Ordered based on priority, value, dependencies, and risk.

Managed by the Product Owner.

An exhaustive list of requirements

An inventory of things to be done.

64. Peter has joined the company as a new Product Owner. Peter is struggling to measure the rate of innovation.

What are the appropriate approaches? (choose the best three answers).

Measure the time spent on unplanned maintenance items each Sprint.

Measure the ratio of maintenance of people versus new product development people.

Calculate the average amount of time it takes from when an error is detected and fixed.

Calculate the average amount of time from when an impediment is raised until when it is resolved.

Count the number of Product Backlog items that are new features versus the planned maintenance items that are about technical debt, bugs, and upgrades.

65. True or False? A product with High Current Value and low Unrealized Value. Some say you should maintain the product, but gradually reduce the investment then start seeking another opportunity for future growth.

False

True

66. Which of the following measures would help you understand the potential market for your product? (choose the best answer)

All of the above.

Usage Index.

Quarterly revenue trends.

Net Promoter Score (NPS).

Market Share trends.

67. What can an organization benefit from the short iterations? (choose the best answer).

None of the above.

Validate the hypotheses faster.

Minimize and control risk better.

Understand the customer's needs better.

Get feedback from stakeholders faster.

All of the above.

68. What type of indicator does value become if it is measured infrequently? (choose the best answer)

A Lagging indicator

A Leading indicator

69. As a Product Owner, understanding the Developers's velocity will help you measure time to market and innovation rate.

How does technical debt relate to velocity? (choose the best two answers)

As the Developers are working on new Product Backlog items, they can run into technical debt resulting in an unexpected slow down in velocity

They are not related because technical debt is non-functional and velocity is calculated based on end user functionality.

The Developers can artificially inflate velocity by allowing technical debt to be incurred

Adding estimates to technical debt will allow the Developers to maintain constant velocity therefore ensuring predictability

70. Why does the testing team run regression tests before deploying to the production environment? (choose the best answers)

To comply with the Quality Assurance team.

To validate the code built by the Developers.

The testers ensure that there is no bug in the production environment.

There is no testing team in Scrum

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71. Organizations should reduce their investment in a product when the product's: (choose the best answer)

Current Value is very high

Current Value is very low

Unrealized Value is very large.

Unrealized Value is very small.

None of the above

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