Salesforce Integration Architect Certification Study Guides

Jonnie Karnath2023-05-25T07:08:14+00:00

Passing the Salesforce Integration Architect Certification exam is crucial for individuals who want to establish their career in Salesforce integration. The Certspots Salesforce Integration Architect Certification Study Guides provide comprehensive coverage of all the topics included in the certification exam, real-life scenarios, and practice exams to help individuals prepare for the certification exam efficiently and effectively. Using these Salesforce Integration Architect Certification Study Guides offers numerous benefits, including a complete understanding of all the concepts and principles of Salesforce integration.

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1. Cases

Salesforce is considered to be the system of record for the customer. In addition to Salesforce, customer data exists in an Enterprise Resource Planning (ERP) system, ticketing system, and enterprise data lake. Each of these additional systems have their own unique identifier. UC plans on using middleware to integrate Salesforce with the external systems.

UC has a requirement to update the proper external system with record changes in Salesforce and vice versa.

Which two solutions should an Integration Architect recommend to handle this requirement? Choose 2 answers

Locally cache external ID'S at the middleware layer and design business logic to map updates between systems.

Store unique identifiers in an External ID field in Salesforce and use this to update the proper records across systems.

Use Change Data Capture to update downstream systems accordingly when a record changes.

Design an MDM solution that maps external ID's to the Salesforce record I

2. Northern Trail Outfitters (NTO) has an integration set up between a Salesforce org and a quoting system. NTO would like to show a notification to all sales representatives that use Salesforce anytime the quoting system will be taken down for maintenance.

Which Salesforce API should an Integration Architect use to fulfill this requirement?

Connect REST API

Tooling API

REST API

Streaming API

3. Change all their Apex Loggers to publish Application Exceptions as custom Platform Events.

Which two specifications should the integration architect include in the logging service architecture? Choose 2answers

Receive Application Events through Change Data Capture (CDC).

Create Salesforce Cases using the Salesforce REST, SOAP or Bulk AP

Create Salesforce Cases conditionally using automatic Case creation rules.

Subscribe to the Application Exceptions using the Salesforce Streaming AP

4. A company accepts payment requests 24x7. Once they accept a payment request, their service level agreement (SLA) requires them to make sureeach payment request is processed by their Payment System. They track payment requests using a globally unique identifier created at the Data Entry Point. Their simplified flow is as shown in the diagram.

They encounter intermittent update errors when two or more processes try to update the same Payment Request record at the same time.

Which two recommendations should an integration architect make to improve their SLA and update conflict handling? Choose 2 answers

Middleware should coordinate request delivery and payment processing.

Data Entry Point and Middleware should automatically retry requests.

Payment System should process a payment request only once.

Payment System and Middleware should automatically retry requests.

5. A company that is a leading provider of courses and training deliverscourses using third party trainers. The trainer for the company has to be verified from 10 different training accreditation verification agencies before providing training for the company. Each training accreditation agency has its own response time, whichcould take days to confirm a trainer.

The company decided to automate the trainer accreditation verification process by integrating to the agencies web services.

What is the recommended approach to automate this process?

Use salesforce external serviceto make the call out, Salesforce external service should check the verification agencies until the result is verified, then update the trainer status to "verified".

Create a trigger on the trainer record to make a Callout to each verification agencies,write business logic to consolidate the verification then update the trainer status to verified".

Make an apex callout using @future annotation to make the call out to all differentagencies. The response should update the trainer status to "verified".

Use middleware to handle the call out to the 10 different verification services, the middleware will handle the business logic of consolidating the verification result from t 10 services, then make a call-in to sa lesforce and update the verification status to "verified".

6. An Architect is required to integrate with an External Data Source via a Named Credential with an Apex callout due to technical constraints.

How is authentication achieved?

Handle authentication with login flows.

Handle authentication in the code.

Connect via Salesforce Connect.

Connect via Communities.

7. Northern Trail Outfitters has had an increase in requests from other business units to integrate opportunity information with other systems from Salesforce. The developers have started writing asynchronous @future callouts directly into the target systems. The CIO is concerned about the viability of this approach scaling for future growth and has requested a solution recommendation.

What should be done to mitigate the concerns that the CIO has?

Implement an ETL tool and perform nightly batch data loads to reduce network traffic using last modified dates on the opportunity object to extract the right records.

Develop a comprehensive catalog of Apex classes to eliminate the need for redundant code and use custom metadata to hold the endpoint information for each integration.

Refactor the existing ©future methods to use Enhanced External Services, import Open API 2.0 schemas and update flows to use services instead of Apex.

Implement an Enterprise Service Bus for service orchestration, mediation, routing and decouple dependencies across systems.

8. An Integration Architect has built a Salesforce application that integrates multiple systems and keeps them synchronized via Platform Events.

What is taking place if events are only beingpublished?

The platform events are published immediately before the Apex transaction completes.

The platform events are published after the Apex transaction completes.

The platform events has a trigger in Apex.

The platform events are being published from Apex.

9. CORRECT TEXT

Northern Trail Outfitters is planning to perform nightly batch loads into Salesforce from an external system with a custom Java application using the and the CIO is curious about monitoring recommendations for the jobs from the Technical Architect

Which two recommendations will help meet the requirements? Choose 2 answers

A Write the error response fromthe Bulk API status to a custom error logging object in Salesforce using an Apex trigger and create reports on the object.

B Visually monitor in the Salesforce UI using the "Bulk Data Load Jobs in Salesforce in the setup menu.

C Set the Salesforce debug logs level to "finest" and add the user Id running the job to monitor in the "Debug Logs" in the setup menu.

D Use the getBatchInfo method in the Java application to monitor the status of the jobs from the Java application.

10. Reuse Enterprise capabilities built for Quoting and Order Management processes

Which three systems from the current system landscape can be retired with the implementation of Salesforce? Choose 3 answers

Order Management System

Case Management System

Sales Activity System

Email Marketing System

Quoting System

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11. Northern Trail Outfitters submits orders to the manufacturing system web-service. Recently, the system has experienced outages that keep service unavailable for several days.

What solution should an architect recommend to handle errors during these types of service outages?

Use middleware queuing and buffering to insulate Salesforce from system outages.

A Use Platform Event replayldand custom scheduled Apex process to retrieve missed events.

Use @future jobld and custom scheduled apex process to retry failed service calls.

Use Outbound Messaging to automatically retry failed service calls.

12. The Sales Operations team at Northern Trail Outfitters imports new leads each day. An integrated legacy territory management system assigns territories to leads before Sales team memberscan work on them. The current integration often experiences latency issues.

Which two recommendations should an Architect make to improve the integration performance? Choose 2 answers

Reduce batch size of asynchronous BULK AP

Reduce batch size of synchronous BULK AP

Legacy system should submit in serial mode.

Legacy system should submit in parallel mode.

13. Universal learning (UC) is embarked on Salesforce transformation journey, UC will decommission the legacy CRM system and migrate data to Salesforce. The data migration team asked for a recommendation to optimize the performance of the data load to Salesforce.

Which approach should used to meet the requirement?

Use Bulk API to process jobs in parallel mode.

Contact Salesforce support to schedule performance load.

Use Bulk API to process jobs in serial mode.

Use Bulk API to process jobs in high performance mode.

14. Northern Trail Outfitters (NTO) use Salesforce to track leads, opportunities, and to capture order details. However, Salesforce isn't the system that holds or processes orders. After the order details are captured in Salesforce, an order must be created in the remote system, which manages the orders lifecylce. The Integration Architect for the project is recommending a remote system that will subscribe to the platform event defined in Salesforce.

Which integration pattern should be used for this business use case?

Remote Call In

Request and Reply

Fire and Forget

Batch Data Synchronization

15. Universal Containers is a global financial company that sells financial products and services.

There is a daily scheduled Batch Apex job that generates invoice from a given set of orders.

UC requested building a resilient integration for this batch apex job in case the invoice generation fails.

What should an integration architect recommend to fulfill the requirement?

Build Batch Retry & Error Handling in the Batch Apex Job itself.

Batch Retry & Error Handling report to monitor the error handling.

Build Batch Retry & Error Handling using BatchApexErrorEvent.

Build Batch Retry & Error Handling in the middleware.

16. A company that is a leading provider of training delivers courses to students globally. The company decided to use customer community in order to allow studer to log in to the community, register for courses and pay course fees. The company has a payment gateway that takes more than 30 seconds to process the payn transaction. Students would like to get the payment result in real-time so in case an error happens, the students can retry the payment process.

What is the recommended integration approach to process payments based on this requirement?

Use platform event to process payment to the payment gateway.

Use continuation to process payment to the payment gateway. C Use change data capture to process payment to the payment gateway.

Use request and reply tomake an API call to the payment gateway.

17. Northern Trail Outfitters requires an integration to be set up between one of their Salesforce orgs and anexternal data source us Salesforce Connect. The external data source supports Open Data Protocol.

Which three configurations should an Integration Architect recommend be implemented in order to secure requests coming from Salesforce? Choose 3 answers

Configure Identity Type for OData connection.

Configure a Certificate for OData connection.

Configure Special Compatibility for OData connection,

Configure CSRF Protection for OData connection.

Configure CSRF Protection on External Data Source.

18. A new Salesforce program has the following high level abstract requirement: Business

processes executed on Salesforce require data updates between the internal systems and Salesforce Which three relevant details should a Salesforce Integration Architect seek to specifically solve for Integration architecture needs of the program?

Which three relevant details should a Salesforce Integration Architect seek to specifically solve for Integration architecture needs of the program? Choose 3 answers

Source and Target system, Directionality, data volume & transformation complexity long with any middleware that can be leveraged.

Integration skills, SME availability and Program Governance details.

Timing aspects - real-time/near real-time (synchronous or asynchronous), batch; update frequency.

Integration Style Process based, Data based, Virtual integration.

Core functional and non functional requirements for User Experience design, Encryption needs, Community, and license choices.

19. An Enterprise Customer is planning to implement Salesforce to support case management.

Below, is their current system landscape diagram.

Considering Salesforce capabilities, what should the Integration Architect evaluate when integrating Salesforce with the current system landscape?

Integrating Salesforce with Order Management System, Email Management System and Case Management System.

Integrating Salesforce with Order Management System, Data Warehouse and Case Management System.

Integrating Salesforce with Data Warehouse, Order Management and Email Management System.

Integrating Salesforce with Email Management System, Order Management System and Case Management System.

20. CORRECT TEXT

Northern Trail Outfitters is creating a distributable Salesforce package for other Salesforce orgs within the company. The package needs to call into a custor Apex REST endpoint in the central org. The security team wants to ensure a specific integration account is used in the central org that they will authorize after installation of the package.

Which three items should an architect recommend to secure the integration in the package? Choose 3 answers

A Create an Auth provider in the package and set the consumer key and consumer secret of the connected app in the central org.

B Contact Salesforce support and create a case to temporarily enable API access for managed packages.

C Create a connected app in the central org and add the callback URL of each org the package is installed in to redirect to after successful authentication.

D Use an encrypted field to store the password that the security team enters and use password management for external orgs and set the encryption method to TLS 1.2. Use the Auth Provider configured and select the identity type as Named Principal with OAuth 2.0 as the protocol and Select Start Authentication Flow on Save.

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21. Northern Trail Outfitters (NTO) uses Salesforce to track leads, opportunities and order details that convert leads to customers. However, Orders are managed by an external (remote) system. Sales representatives want to view and update real-time order information in Salesforce. NTO wants the data to only persist in the external system.

Which type of Integration should an architect recommend to meet this business requirement?

Data Visualization

Data Synchronization

Process Orchestration

Batch Processing

22. An architect recommended using Apex code to make callouts to an external system to process insurance quote.

What should the integration architect consider to make sure this is the right option for the integration?

The maximum callouts in a single Apex transaction.

The maximum number of parallel Apex callouts in a single continuation.

The limit on long-running requests (total execution time).

The limit of pending operations in the same transaction.

23. What is the first thing an Integration Architect should validate if a callout from a Lightning Web Component to an external endpoint is failing?

The endpoint domain has been added to Cross-Origin Resource Sharing.

The endpoint URL has been added to Content Security Policies.

The endpoint URL has added been to an outbound firewall rule.

The endpoint URL has been added to Remote Site Settings.

24. A customer is migrating from an old legacy system to Salesforce. As part of the modernization effort, they would like to integrate al existing systems that currently work with their legacy application with Salesforce.

Which three constraints and pain-points should an integration architect consider when choosing the integration pattern/mechanism? Choose 3 answers

System types - APIs, File systems, Email

Reporting and usability requirements

Multi-language and multi-currency requirement

Error handling mechanisms

Data Volume and Processing volume

25. Middleware supports publish-subscribe interactions and provides RESTful Enterprise APIs that can retrieve transactions from on-premise and cloud-based systems.

The company wants to address a usability concern regarding incomplete data displayed on the LWC component.

What should the Integration Architect specify so the LWC will be able to display all the required transactions?

Use the Continuation class to call the Enterprise APIs and then process the response in a callback method.

Let the Lightning Data Service with an ©wire adapter display new values when the custom object records change.

Call the Enterprise APIs directly from the LWC's JavaScript code and redisplay the LWC on receipt of the API response.

Publish a Platform Event, have the middleware subscribe and update the custom object on receipt of Platform Event.

26. A subscription-based media company's system landscape forces many subscribers to maintain multiple accounts and to login more than once. An Identity and Access Management (IAM) system, which supports SAML and OpenId, was recently implemented to improve their subscriber experience through self-registration and Single Sign-On (SSO).

The IAM system must integrate with Salesforceto give new self-service customers instant access to Salesforce Community Cloud.

Which two requirements should the Salesforce Community Cloud support for self-registration and SSO? Choose 2 answers

SAML SSO and Registration Handler

OpenId Connect Authentication Provider and Registration Handler

SAML SSO and just-in-time provisioning

OpenId Connect Authentication Provider and just-in-time provisioning

27. CORRECT TEXT

Northern Trail Outfitters (NTO) uses a custom mobile app to interact with their customers.

One of the features of the app are Salesforce Chatter Feeds. NTO wants to automatically post a Chatter item to Twitter whenever the post includes the #thanksNTO hashtag.

Which API should an Integration Architect use to meet this requirement?

Connect REST API

REST API

Streaming API

Apex REST

28. Universal Containers (UC) is a leading provider of management training globally, UC embarked on a Salesforce transformation journey to allow students to register for courses in the Salesforce community. UC has a learning system that masters all courses and student registration.

UC requested a near real-time feed of student registration from Salesforce to the learning system. The integration architect recommends using Salesforce event.

Which API should be used for the Salesforce platform event solution?

Tooling API

Streaming API

O REST AP

SOAP API

29. Northern Trail Outfitters (NTO) uses different shipping services for each of the 34 countries it serves. Services are added and removed frequently to optimize shipping times and costs. Sales Representatives serve all NTO customers globally and need to select between valid service(s) for the customer's country and request shipping estimates from that service.

Which two solutions should an architect propose? Choose 2 answers

Use Platform Events to construct and publishshipper-specific events.

Invoke middleware service to retrieve valid shipping methods.

Use middleware to abstract the call to the specific shipping services.

Store shipping services in a picklist that is dependent on a country picklist.

30. Northern Trail Outfitters needs to secure an integration with an external Microsoft Azure API Gateway.

What integration security mechanism should be employed?

Configure mutual server authentication with two-way SSL using CA issued certificates.

Configure a connected app with an authorization endpoint of theAPI gateway and configure OAuth settings.

Use an API only user profile and implement use an external identity provider with federated API access.

Implement Salesforce Shield with Encryption at Rest and generate a tenant secret.

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31. The company's CIO tasked the integration architect with ensuring that they can completely delete their Latin American customer’s personal data on demand.

Which three requirements should the integration architect consider? Choose 3 answers

Manual steps and procedures that may be necessary.

Impact of deleted records on system functionality.

Ability to delete personal data inevery system.

Feasibility to restore deleted records when needed.

Ability to provide a 360-degree view of the customer.

32. A company needs to be able to send data from Salesforce to a homegrown system behind a corporate firewall. The data needs to be pushed only one way and doesn't need to be sent in real time. The average volume is 2 million records per day.

What should an integration architect consider when choosing the right option in building the integration between the external system and Salesforce?

Due to high volume of records, number of concurrent requests can hit the limit for the REST API call to external system.

Due to high volume of records, a third party integration tool is required to stage records off platform.

Due to high volume of records, the external system will need to use a BULK API Rest endpoint to connect to salesforce.

Due to high volume of records, salesforce will need to make a REST API call to external system.

33. Compute response time uniformly as the difference between the start and finish date and time ― A to H in the diagram.

Which computation represents the end-to-end response time from the user's perspective?

Sum of A to H

Sum of A to F

Sum of A, G, and H

Sum of A and H

34. A Marketing solution they use for email campaigns.

The enterprise customer needs their sales and service associates to use Salesforce to view and log their interactions with customers and prospects in Salesforce.

Which system should be the System of record for their customers and prospects?

ERP with all prospect data from Marketing and Salesforce.

Marketing with all customer data from Salesforce and ER

Salesforce with relevant Marketing and ERP information.

New Custom Database for Customers and Prospects.

35. A customer imports data from an external system into Salesforce using Bulk API. These jobs have batch sizes of 2000 and are run in parallel mode. The batc fails frequently with the error "Max CPU time exceeded". A smaller batch size will fix this error.

Which two options should be considered when using a smaller batch size? Choose 2 answers

Smaller batch size may cause record-locking errors.

Smaller batch size may increase time required to executebulk jobs.

Smaller batch size may exceed the concurrent API request limits.

Smaller batch size can trigger "Too many concurrent batches" error.

36. Northern TrailOutfitters (NTO) has an affiliate company that would like immediate notifications of changes to opportunities in the NTO Salesforce instance. The affiliate company has a CometD client available.

Which solution is recommended in order to meet the requirement?

Create a connected app in the affiliate org and select the "Accept CometD API Requests".

A Implement a polling mechanism in the client that calls the SOAP API getupdated method to get the ID values of each updated record.

Configure External Services to call the subscriber in Apex in the Onchange Trigger event as part of the flow.

Create a PushTopic update event on the Opportunity Object to allow the subscriber to react to the streaming AP

37. An architect decided to use Platform Events for integrating Salesforce with an external system for a company.

Which three things should an architect consider when proposing this type of integration mechanism? Choose 3 answers

To subscribe to an event, the integration user in salesforce needs read access to theevent entity.

Salesforce needs to be able to store information about the external system in order toknow which event to send out.

External system needs to have the same uptime in order to be able to keep up with Salesforce Platform Events.

To publish an event, the integration user in salesforce needs create permission on the event entity.

Error handling must be performed by the remote service because the event is effectively handed off to the remote system for further processing.

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