Salesforce PDX-101 Dumps [2023] - Pass PDX-101 Exam In 1st Go

Salesforce PDX-101 Dumps [2023] – Pass PDX-101 Exam In 1st Go

Jonnie Karnath2023-06-13T06:24:09+00:00

Are you preparing for the Salesforce PDX-101 exam? Look no further than Certspots’ premium PDX-101 dumps! Our comprehensive study guide is designed to help you pass the exam on your first try. Our PDX-101 dumps are updated for 2023 and cover all relevant topics, including Salesforce Fundamentals, Sales Cloud Applications, Service Cloud Applications, and more. With Certspots, you’ll have access to real exam questions and answers, ensuring that you’re fully prepared for the test. Don’t waste your time and money on unreliable study materials. Choose Certspots’ PDX-101 dumps and pass your exam with confidence.

Get started today and take the first step towards your Salesforce certification!

Page 1 of 8

1. A Marketing Manager wants to send out an email to a list of prospects that are assigned to several different sales raps. Some of these prospects are syncing with Leads In Salesforce, and some are syncing with Contacts. Each prospect should receive the email from their prospects assigned rep.

How should the Marketing Manager accomplish this?

Select General User for the Sender of the email

Select Assigned User for the Sender of the email

Select Account Owner for the Sender of the email

Select Specified User for the Sender of the email

2. A marketing user wants to send out an email to a list of prospects on behalf of their assigned sales users. Any prospect replies should be directed to [email protected] so their team of business development reps can field questions and schedule follow up demos.

How should this be accomplished?

Select Specific User for the Sender

Select General User for the Sender

Select Assigned User for the Custom Reply-To Address

Select General Address for the Custom Reply-To Address

3. An Administrator wants to create a list whose members are all in the prospecting stage of the opportunity. Once the opportunity moves to another stage, the prospect should no longer be a member of this list.

Which automation tool should the Administrator use to create this list?

Static list

Dynamic list

Completion Action

Automation Rule

4. Which Salesforce field type is unsupported for syncing with Pardot?

Lookup

Picklist

Number

Formula

5. LenoxSoft has multiple forms containing a "Comments" field on their website. The administrator would like for this field to be visible and empty every time a prospect returns to one of their forms.

Which two form field options should be enabled? Choose 2 answers

Do not prefill

Always display even if previously completed

Maintain the initial value upon subsequent form submissions

Display other fields in this form based on the value of this field

6. Which two considerations must be made when creating a repeating automation rule? Choose 2 answers

Setting how many prospects are allowed to match the repeating automation rule

Setting a date for when prospects can no longer match the repeating automation rule

Setting how many days must pass before a prospect can match the repeating automation rule

Setting the number of times a prospect can match the repeating automation rule

7. Which two requirements must be met in order to have both e Lead end a Contact field sync with the same Pardot prospect field? Choose 2 answers

The Lead and Contact fields must have the same API name.

The Pardot field must be mapped to the Salesforce field.

The Lead and Contact fields must have the same Salesforce field label.

The Pardot field must be a drop-down field.

8. Which is NOT a way to assign a custom role to a user?

Edit an existing Default Role, and it will automatically convert to a Custom Role.

Assign new users to a previously created Custom Roles during the import process.

Add a batch of existing users to a Custom Role using table actions

Add a user to a Custom Role directly from their User Record.

9. What is the expected behavior if an automation rule is NOT set to repeat?

The prospect can match the criteria multiple times and the action runs each time.

The action can only run once per day on the prospect.

The prospect matches the criteria once, but the action runs multiple times.

The prospect matches the criteria once and the action runs once.

10. Which landing page report metric represents the number of individual prospects who submitted the landing page at least once?

Total submissions

Unique submissions

Conversions

unique clicks

Page 2 of 8

11. If the information in Salesforce differs from the information in Pardot, by default what information will be kept?

The information in Salesforce will override the information in Pardot

The information in Pardot will override the information in Salesforce

All information will be kept, which may result in two records for one person

The differing information will be deleted from both Salesforce and Pardot, which may result in blank records

12. What is the process to add a prospect who visits a pricing page to a list?

Create a page action

Create a segmentation rule

Use a Tag

Create an automation rule

13. An Administrator wants to make a list of all prospects who complete the Contact Us form but only wants them to be added the first time they complete the form. If a prospect is ever removed from the list, they shouldn’t be able to get added back to it.

What is a recommended way to create this type of list?

Use a completion action on the form to automatically add anyone who completes it to the list.

Use a dynamic list that matches prospects as they complete the form.

Use an automation rule where prospects who complete the form will match the rule once and be added to the list.

Use table actions to add prospects who have completed the form to the list.

14. If Salesforce has a custom field of the same name on Leads & Contacts where does Pardot pull the field name from?

Lead field

Contact field

15. Which three activities would make a prospect active? Choose 3 answers

Sending an email to their assigned user

Submitting a Pardot form

Clicking on a custom redirect

Opening a Pardot email

visiting a Pardot-tracked page

16. How can you ensure your email doesn't get stuck in spam?

Create clear calls-to-action

Create mobile-friendly version of the email

Create a text version of the email

Remove the unsubscribe from the email

Add domain keys and SPF

17. Which two actions occur when an automation rule is deleted? Choose 2 answers

Prospects will no longer be able to match the rule.

The rule will be sent to the recycle bin in paused mode.

Actions that have applied to prospects are undone.

Any prospects who matched the rule will be deleted.

18. Which two activities can automatically increase a prospects score using the default scoring model? Choose 2 answers

A prospect being converted from a Lead to a Contact

A prospect sending an email to their assigned user

A prospect clicking on a tracked link in an email

A prospect submitting a form on a landing page

19. A user creates and resumes a new automation rule.

Which two statements are true about that rule?

Choose 2 answers

The rule will run once and must be re-run for prospects to match again.

The rule will continuously look for prospects who match the criteria.

The rule will evaluate their entire prospect database for matches.

The rule will unmatch prospects that no longer match the criteria.

20. What must be created in order to send an autoresponder?

Test email

One-to-one email

Email template

List email

Page 3 of 8

21. What information is required when creating a prospect manually?

Campaign, Company, Email, Score

Account, Email, Profile, Score

Campaign, Email, Full Name, Profile

Campaign, Email, Profile, Score

22. In which two ways does a Pardot prospect sync with a Salesforce Lead or Contact record?

Choose 2 answers

Shared CRM ID

Shared Assigned User ID

Shared email address

Shared tracking pixel

23. What are the daily system generated emails?

Daily prospect activity emails (for all prospects)

Daily prospect activity emails (for my prospects)

Daily visitor activity emails

Prospect assignment notification

Daily prospect assignment emails

Weekly search marketing email (sent on Mondays)

Starred prospect activity alerts

24. What report allows you to see how successful or active a form has been on your site?

Campaign reports

Landing Page reports

Form reports

Conversion reports

None of the abovec

25. The VP of Marketing wants to see all automation rules and engagement studio programs that a prospect has been a member of.

Where should the VP of Marketing look to find this information?

Automation settings

Scoring rules

Prospect's Audits tab

Lifecycle report

26. When are visitors converted to prospects?

When they run through completion actions

When an automation rule runs

When a prospect fills out a form or form handler

When the prospect visits a Pardot landing page

27. You can see the score, grade, assigned user and recent interaction within the Insight section of the Prospect Record.

True

False

28. What happens to wait when a user paused an engagement studio and the prospect still has time remaining on the wait period.

The wait time is paused and the prospect will finish the remaining wait time when the program resumes and process to next step.

The wait time continues to process and the prospect will immediately process to next step once the remaining wait time is fulfilled.

The wait time is paused and the prospect will immediately process to next step when program resumes.

The wait time continues to process and the prospect will immediately process to next step when program resumes.

29. By default Pardot will sync with what types of accounts in Salesforce?

Contact Accounts

Lead Accounts

Persons Accounts

30. Administrators can reset passwords for users

True

False

Page 4 of 8

31. Which two considerations should be kept in mind when using completion actions for list emails? Choose 2 answers

Completion actions based on email link clicks only execute once per prospect.

Completion actions based on link clicks do not trigger on unsubscribe links or email preference page clicks.

Completion actions based on email opens will retroactively apply if added after the email send.

Completion actions based on image file downloads only execute once per day.

32. What are the key technical items required to set up during implementation?

Tracking Code

Email Authentication

CNAME

IP Whitelisting

Using Custom Fonts

33. A non-repeating automation rule has matched 100 prospects. A user pauses the automation rule, edits the rules criteria, and resumes the rule.

What would happen to the 100 prospects who previously matched the rule?

The prospects will not unmatch the rule and no new actions will be applied.

The actions will reapply to prospects who match the new rule criteria.

The rule will unapply actions to prospects who no longer match the criteria.

The prospects will be marked as unmatching the updated rule.

34. A user wants to send an email to a prospect when a form is submitted and a specific field value is selected on that form.

What automation tool could they use to accomplish this?

A completion action on the form submission

A dynamic list used to send list emails using the email template

An automation rule with a Match All match type

An automation rule with a Match Any match type

35. How do you use an automation rule to opt out prospects?

Change prospect field value: 'Do Not Email' to 'Do Not Email

You can't use an automation rule to opt-out prospects.

Change prospect field value to Opt-out

36. When prospects register via a Pardot form, they will still receive GoToWebinar's reminder and registration emails.

True

False

37. What information cannot be displayed as a graph (line or bar) on the dashboard?

Prospects Created

Conversions

Opportunities Created

Opportunities Lost

All Prospects

38. What would a hard bounce refer to on an email sending report?

An email that is recognized, but returned to the sender because the recipient's mailbox is full.

An email that is recognized, but returned to the sender because the mail server is temporarily unavailable

An email that was sent to a prospect marked as opted out because they visited the unsubscribe page.

An email that permanently bounced back to the sender because the address is invalid.

39. The baseline grade will show on the prospect profile at all times.

True

False

40. A client submits their Pardot form to test the form's completion actions. After they submit the form, none of the completion actions are applied to their prospect record.

What do you give as to why the actions did not occur?

The client has a visitor filter set up to filter activities from their IP address. Completion actions do not occur on filtered visitors.

The 'email' form field was set up to exclude free email addresses, so even though they submitted the form successfully, the Gmail address they used prevented the completion actions from running.

The client did not un-pause the completion actions.

Kiosk mode was enabled on the form, so completion actions did not run.

Page 5 of 8

41. By default, which two objects does Pardot write to in Salesforce? Choose 2 answers

Case records

Opportunity records

Contact records

Lead records

Account records

42. How can a prospect's score be changed?

Through automation rules.

Through scoring model changes.

Through completion actions.

All of the above.

43. A marketer wants to create different Pardot lists to correspond with the different stages of the buying cycle. When an Opportunity stage changes in Salesforce. the prospect list membership automatically updates to reflect that m Pardot. example, if an opportunity moves from Negotiations to Closed Won, the prospects associated with that opportunity. Should be removed from the Negotiations list, and added to the Closed won list.

How could the marketer accomplish this?

Completion Action

Page Action

Automation Rule

Dynamic List

44. A new Lead record is created in Salesforce without an automatically email address and the Salesforce connector is set to automatically create prospects In Pardot.

What action will occur in Pardot?

A new visitor record will be created.

A new Account will be created.

No new record will be created.

A new prospect record will be created.

45. A marketing user wants prospects to be added to a list when they click on a link in a list email.

Where would this action be added in order to add the prospect to the specific list?

On the 'Sending' tab of the email template

On the Testing' tab of the email template

On the Testing' tab of the list email

On the 'Sending' tab of the 1st email

46. There are absolutely no restrictions on how you assign custom users abilities.

True

False

47. A Pardot form is placed onto a Pardot landing page to register prospects for an upcoming tradeshow.

A Pardot administrator wants to know how many unique submissions they have so far.

Which report should they check to see the number of unique submissions for the form on the landing page?

Form handler report

Event report

Form report

Landing page report

48. What is a good default sales ready lead score?

200

100

49. A Pardot user sends out a list email and notices that as a result of the email send, many prospects are now marked as 'Do Not Email'.

What metrics in the list email report could help the Pardot user understand how these prospects may have become unmailable?

Total Sent and Suppression Rate

Click-Through Rate and Soft Bounces

Tracker Domain Verification and Open Rate

Total Opt Outs and Hard Bounces

50. When would a completion action on a custom redirect be triggered?

Completion actions will apply to visitors on the first time a custom redirect is clicked.

Completion actions for custom redirects will only apply to existing prospects.

Completion actions for custom redirects will only apply to prospects once they have been assigned.

Completion actions will apply to visitors who convert to prospects after clicking on a custom redirect.

Page 6 of 8

51. What is the main difference between automation rules and segmentation rules?

Segmentation rules do not run retroactively

Automation rules do run retroactively

Automation rules run continuously, segmentation rules run once.

Neither will "unmatch" prospects

52. What could cause standard sync actions from occurring?

A large sync queue

Connector is not verified or has become unverified

Salesforce API limit has been reached

All of the above

53. LenoxSoft needs their form to post directly to a third-party platform as well as Pardot upon submission.

Which Pardot tool should they use?

Dynamic Content

Form Handler

Custom Redirect

Pardot Form

54. The drip program "New Client Onboarding" is set to "Only send emails during business hours (10am - 4pm M-F)."

The drip logic is outlined below:Start

Step 1: Send email "Welcome."

Step 2: Pause 3 days.

Step 3: Send email "Getting Started."

Step 4: Pause 7 days.

Step 5: Send email "Tech Setup."

Step 6: Pause 7 days.

Step 7: Send email "Complete Configuration."

EndIf a prospect starts the drip program on Wednesday, when will the email in Step 3: Send email "Getting Started" be received by the prospect?

The prospect will receive the email Monday.

The prospect will receive the email Friday.

The prospect will receive the email Tuesday.

The prospect will receive the email Saturday.

55. How many times can one automation rule match an individual prospect?

56. Which three activities can be used to trigger an increase or decrease in a prospect’s score? (Choose three answers.)

Unsubscribing from an email

Printing an email

Clicking a link in an email

Opening an email

Forwarding an email

57. Which adheres most closely to email sending best practices?

When possible, send emails on Monday mornings in order to stay top of mind throughout the week.

Establish a consistent, predictable cadence for your email communications.

Send plain text only emails in order to increase engagement rates.

Make sure that all emails have a high image-to-text ratio.

58. An administrator wants to create a dynamic list of all prospects who have accessed a certain file have a specific value, but there are more prospects than anticipated in the preview.

What could be happening?

Field value is not mapped.

This is not possible with dynamic lists.

Match Type is set to "Match Any."

Match type is set to "Match All."

59. What Information does the tooltip above each step on the engagement studio program report provide?

High-level metrics only for prospects waiting to complete each step

High-level metrics only for prospects who have completed the step

High-level metrics only for prospects who left the program at each step

High-level metrics only for prospects who have skipped each step

60. What step type would be used in engagement studio to add prospects to another engagement studio program's recipient list?

Rule

End

Trigger

Action

Page 7 of 8

61. You want to get some insight into a prospects score at each stage in their lifecycle.

What Pardot report can you use?

Form report

Conversions report

List email report

Prospect lifecycle report

62. New feature alerts can be found at the top of the dashboard.

True

False

63. Form or Form Handler? I need to maintain my current lead flow.

Form

Form Handler

64. What factors are involved with and determine email deliverability? (Choose 2)

Sender Policy Framework (SPF)

Domain Keys

Sender ID

Whitelist

CAN-SPAM

65. A marketing user wants to test two similar versions of an email to see which one performs better.

How should they run this test?

Send one version to the list now, another to the same list later, and then compare the results to determine a winner based on clicks or opens.

Set up an A/B test that automatically sends the two versions to a single list and then determines a winner based on event signups.

Send the two versions to two different lists, and then compare the results to determine a winner based on clicks or opens.

Set up an A/B test that automatically sends the two versions to a single list and then determines a winner based on clicks or opens.

66. A mailable prospect is on the recipient list for a list email send. When viewing the prospect's activities, the marketing manager realizes the email was not sent to the prospect.

Where should they start to see why the email was not sent to the prospect?

Refer to the Pardot recycle bin to see if the prospect was deleted.

Check that the Pardot prospect has a value for the default field email address'.

Refer to the list email send report to see if a suppression list was used.

Determine if the prospect has a valid "Assigned User" to send the email from.

67. Which two list types could be used as a recipient list on a list email send? Choose 2 answers

Archived list

Static list

Test list

Dynamic list

68. How often does Pardot sync with Salesforce?

5 minutes

Real time

10 minutes

30 minutes

69. How long does it take a drip program to start after unpausing it?

Immediately

Within 5 minutes

Within one hour

Within one business day

70. A prospect believed to be on a drip program did not receive an email.

What troubleshooting step could an Administrator take to determine why the prospect did not receive the email? Choose 3 answers

Check the Profile tab to make sure the prospect has the right drip program profile.

Check the Audits tab to see if the prospect was on the correct lists when the email was sent.

Check the Lifecycle tab to confirm whether the prospect entered the drip program before the email was sent.

Check the Overview tab to determine whether the prospect is unmailable.

Check the Lists tab to determine whether the prospect is on the recipient list or any suppression lists.

Page 8 of 8

71. What is a good bounce rate?

Less than 5%

More than 20%

Less than 10%

More than 10%

72. LenoxSoft has had a Product Interest form live on their website for the past 3 months. They would like to make sure that, moving forward, every time the form is submitted, a custom field is updated. They also want to update that custom field for anyone who has submitted the form before today.

What combination of automation tools should LenoxSoft use to achieve this?

Choose one answer

Automation rule and completion action

Segmentation rule and completion action

Dynamic list and automation rule

Completion action and dynamic list

73. In an engagement studio program, business hours are enabled for Monday-Friday from 10am-4pm. A prospect enters a Send Ema step at 4:30pm on Friday.

When would the program send the email to the prospect?

The email will send immediately.

The email will not send.

The email will send on Saturday at 10am.

The email will send on Monday at 10am.

74. A new Lead record is created in Salesforce without an email address and the Salesforce connector is set to "automatically create prospects in Pardot*'.

What action would occur in Pardot?

No new visitor record will be created.

A new prospect record will be created.

A new account will be created.

No new prospect will be created.

75. What step type should be used in engagement studio if a user wants to branch prospects down two paths based on actions taken on a marketing asset?

Rule

Wait

Trigger

Action

76. A visitor clicks on a custom redirect with an action of adding a tag. The visitor them fills out a form and becomes a prospect. The form has a completion action to add the prospect to a list.

Which three things will happen to the prospect? (Choose three answers.)

The prospect activities will show that the form was successfully completed.

The prospect will be added to the list.

The prospect activities will show that the custom redirect was clicked.

The prospect will be tagged.

The newly converted prospect will NOT be affected because it was their first submission.

77. A user creates a copy of Email Template A, makes changes and saves as Email Template B. They send a list email using Email Template B. The user finds that Email Template As reporting metrics are not changing as a result of the new list email send.

Why would this occur?

An email template's metrics do not change after the template is used one time.

Email Template A should have been deleted after creating the copy.

The metrics would be attributed to Email Template

The user should have made Email Template A the primary template.

78. What are the benefits of warming up an IP address?

Increase Deliverability

Avoid IP Blacklisting

IPs don't work well when cold

Build up email reputation

79. Which Pardot function should be used to track prospect engagement on a banner ad on a third-party site?

Page action

Custom redirect

Campaign tracking code

Landing page

Facebook Twitter LinkedIn Google + Email